Frequently asked questions

The production method of our products varies by model. Handwork plays an important role especially in carved and khatam/inlaid backgammon boards, while in modern backgammon boards the materials, design and finishing details stand out.

We prepare our products together with the manufacturers and experienced craftsmen we select, and we choose them with care for quality, craftsmanship and the experience they offer in use.

When choosing a backgammon board, the playing experience, the intended use and how freely the checkers move on the playing surface matter as much as the size.

Compact models may suit everyday use, while models with a wider playing area are better for long and serious games. The dimensions of our products are stated on the product pages.

If you are unsure, you can contact us and we will help you choose the model that best suits your intended use.

Modern backgammon boards offer a more contemporary look and personalisation options with leather covering, a special playing surface, and colour and design choices.

Carved backgammon boards stand out with carving and handcrafted details applied to the wooden surface. Different woods such as walnut, hornbeam, mahogany and oak can be used.

Khatam and inlaid backgammon boards attract attention with their geometric patterns and fine craftsmanship, created by bringing together small pieces of different materials.

For in-stock products, the product you see on the product page is the one we ship.

For handcrafted products or those made with natural wood, natural variations may appear in colour, grain and small details. These variations are part of the product's natural and unique character.

Yes. On suitable models, personalisations such as a name, signature, monogram, logo, custom pattern or image can be applied.

Before you order, we can check together whether the application you want is suitable for the model.

On some models, the existing design can be personalised, while in some cases a design made entirely for you can be prepared.

To assess whether your design can be produced, share the model you want and the details with us.

Yes. We consider requests for corporate gifts, special occasions and bulk orders.

Contact us for personalisation options with names, logos or your corporate identity.

For custom-made products, the estimated production and delivery time is 10–30 days.

The exact time may vary depending on the product's features, the production process and the requested personalisation, and will be confirmed to you before the order is finalised.

You can send your order request using the Request a quote / custom order or Ask on WhatsApp option on the page of the product you like.

Once your request reaches us, we will contact you about the product's availability, price, any personalisation options and the delivery process.

When the order details are confirmed, the payment details will be sent to you.

Payments are currently made by bank transfer (EFT).

The payment details are sent to you once the order details are confirmed.

For some products, the price may not be shown on the product page. This may be due to stock status, the production process or conditions that vary by order.

You can contact us through the Request a quote / custom order option on the product page to find out the current price.

Product prices are given in the currency shown on the product page. For products whose price is not displayed, you can contact us to find out the current price.

Cancellation, return and exchange conditions may vary depending on the nature of the product and the status of the order.

Different conditions may apply, especially to personalised or custom-made products.

For details, please see our Returns & Exchanges Policy page.

Once payment is confirmed, in-stock products are delivered within 5–15 days.

Delivery time may vary depending on the product's location and the shipping process.

For custom-made products, the estimated production and delivery time is 10–30 days.

Based on your order's specifications, the estimated time is confirmed to you before the order is finalised.

Shipping within Türkiye is free.

Yes. We can ship our products to countries around the world.

For international shipments, customs duties, taxes, import fees and other country-specific legal charges are borne by the buyer. The amount of these charges may vary according to the rules of the destination country.

For international orders, we share the delivery details with you before the order.

Products are shipped in suitable protective packaging to prevent damage in transit. The packaging method may vary depending on the product's structure and size.

Warranty conditions may vary depending on the nature of the product and the terms of sale.

If you experience a warranty or product-related issue with your order, please contact us. We will review your request for the specific product and help you.

Wooden backgammon boards should not be exposed to direct sunlight, excessive humidity or high heat for long periods.

Do not use harsh chemicals or abrasive products that may damage the surface. Gentle cleaning with a soft, dry or slightly damp cloth is recommended.

We can also tell you whether the product needs any special care, depending on the model you purchased.

Khatam and inlaid backgammon boards should be handled with care, as they are made with fine craftsmanship from a great number of small pieces.

Keep them away from excessive humidity, high temperatures, direct sunlight and harsh chemical cleaners. Use a soft cloth to clean the surface.

Do not use hard or abrasive materials that may damage the surface or the inlaid sections.

We do not currently have a store or showroom open to visitors.

You can view some products and samples at our office in Kadıköy, Istanbul by appointment.

For appointments and visit details, you can reach us through our Contact page.

You can use the request and contact options on the product pages or reach us directly through our Contact page.

You can also contact us on WhatsApp about products, availability, custom production and the ordering process.

You do not need to be a member to get information about products or to send an order request.

However, with a member account you can keep track of your requests and favourites and manage your account more easily.